"Harnessing strengths to efficiently collaborate and remain Credible"
Our Performance Stats
We have been servicing clients since 2009.
Most of our current clients remain long-standing clients till this day
Successful Certification
from Inception
Projects Completed
Successfully
Failed Projects or Cancelled
before Certification
Total number of External Audits Days completed as acting Representatives
Total number of Internal Audits Days completed
1st Contact Contract Signed with Client
Clients Retained after Initial Contract
Certifications Complete
Us and our Clients
We remain fully invested with our Clients. Our success is measured on your success. When you fail, we fail.
We deliver our services to inline with our Slogan and Values:
“Harnessing Strengths to Efficiently Collaborate and Remain Credible”
Harnesses Strengths:
Personnel skill level | technical ability increase and ongoing review
Efficiency:
Personnel productivity | output on projects are measured to ensure we run within identified project milestones and performance tolerances.
Collaborate:
Personnel are reviewed on their project contribution and feedback from Clients during the project.
Remain Credible:
We believe that in attaining the above, our product / service value contribution is successfully delivered to remain Credible consultants.
Ceramic Industries - Factory Manager
“For a business as confusingly sized as ours, with big outputs and small manpower; our partnership with HERO Solutions has been nothing short of amazing. Your hand-on approach affords us flexibility to focus largely on our core business, whilst HERO Solutions helps us remain compliant. Your efforts make me feel that you are part of our business. Its a pleasure working with you.”
Ceramic Industries - Factory Manager
“So far, I am happy”. Short and simple
ADI Invest
“I am very impressed with the structure and approach of our recent strategy sessions with the company. Your knowledge and ability to get to the core issues of our business is admired.”
IE Projects (formerly IE Piping)
“There is no doubt that you have exceeded our expectations. When we first met, all I wanted was ISO Certification. In fact, we got far more than we bargained for. We got a consulting firm that became an extension of our business. We got to understand the real impact of quality on our business. We learnt to hold our supplier accountable and foster good relationships, without compromising on quality.”
Specialized Mouldings
We realised our previous Certification Body was becoming expensive. Our QMS was becoming heavy with over 15 years of “Opportunities for Improvement”. The quality consultant suggested by our previous auditor seemed to want to implement a large and overly complicated system. It felt like a “cute & paste” option to us. Your consultant’s confidence and professionalism ensured our company got to work. You have a fantastic understanding of the Standard. You take the time to listen and proceed to implement a system tailored to our requirement. Once we saw your internal audit technique, your audit framework, the help we get with root cause and solution, made it a “no-brainer”
Automated Outsourcing Services
“AOS received professional, knowledgeable and mutually beneficial services from HERO Solutions. Im will strongly agree and commend yourselves at the achievement of the project objectives working with our business. Your work was professional and efficient and you were fully committed to understanding the AOS environment and the advise on improvements needed was beneficial in us achieving Certification. Your guidance in the achievement of our certification 1st time, together with post certification assistance as been key.”
AFI Consult (formerly Afri-Infra Group)
“We want to comment you for your input and role that you played in the continuous development of our MS since inception and confirm our satisfaction with your services to date.”
Us and our Clients
We remain fully invested with our Clients. Our success is measured on your success. When you fail, we fail.
We deliver our services to inline with our Slogan and Values:
“Harnessing Strengths to Efficiently Collaborate and Remain Credible”
Harnesses Strengths:
Personnel skill level | technical ability increase and ongoing review
Efficiency:
Personnel productivity | output on projects are measured to ensure we run within identified project milestones and performance tolerances.
Collaborate:
Personnel are reviewed on their project contribution and feedback from Clients during the project.
Remain Credible:
We believe that in attaining the above, our product / service value contribution is successfully delivered to remain Credible consultants.
Ceramic Industries - Factory Manager
“For a business as confusingly sized as ours, with big outputs and small manpower; our partnership with HERO Solutions has been nothing short of amazing. Your hand-on approach affords us flexibility to focus largely on our core business, whilst HERO Solutions helps us remain compliant. Your efforts make me feel that you are part of our business. Its a pleasure working with you.”
Ceramic Industries - Factory Manager
“So far, I am happy”. Short and simple
ADI Invest
“I am very impressed with the structure and approach of our recent strategy sessions with the company. Your knowledge and ability to get to the core issues of our business is admired.”
IE Projects (formerly IE Piping)
“There is no doubt that you have exceeded our expectations. When we first met, all I wanted was ISO Certification. In fact, we got far more than we bargained for. We got a consulting firm that became an extension of our business. We got to understand the real impact of quality on our business. We learnt to hold our supplier accountable and foster good relationships, without compromising on quality.”
Specialized Mouldings
We realised our previous Certification Body was becoming expensive. Our QMS was becoming heavy with over 15 years of “Opportunities for Improvement”. The quality consultant suggested by our previous auditor seemed to want to implement a large and overly complicated system. It felt like a “cute & paste” option to us. Your consultant’s confidence and professionalism ensured our company got to work. You have a fantastic understanding of the Standard. You take the time to listen and proceed to implement a system tailored to our requirement. Once we saw your internal audit technique, your audit framework, the help we get with root cause and solution, made it a “no-brainer”
Automated Outsourcing Services
“AOS received professional, knowledgeable and mutually beneficial services from HERO Solutions. Im will strongly agree and commend yourselves at the achievement of the project objectives working with our business. Your work was professional and efficient and you were fully committed to understanding the AOS environment and the advise on improvements needed was beneficial in us achieving Certification. Your guidance in the achievement of our certification 1st time, together with post certification assistance as been key.”
AFI Consult (formerly Afri-Infra Group)
“We want to comment you for your input and role that you played in the continuous development of our MS since inception and confirm our satisfaction with your services to date.”